Terms and Conditions

Terms & Conditions

1. Introduction

Welcome to Moon Madlen SRL ("Moon Madlen," "we," "us," or "our"). These terms and conditions ("Terms") govern your use of our website and the purchase of products from Moon Madlen. By accessing our website and/or purchasing products from us, you agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with these Terms, you should not use our website or purchase products from us.

2. Company Information

Moon Madlen SRL is a company registered in Romania under VAT ID 44619808. Our registered address is Loc. Cincu, jud. Brașov, str. Principala, nr. 100, cod postal: 507045.

3. Product Information

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, we cannot guarantee that your device's display accurately reflects the colors of our products. Please note that slight variations may occur.

4. Ordering and Payment

By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to incorrect pricing or product availability. Payment can be made securely through our online payment portal using various payment methods.

5. Shipping and Delivery

We offer shipping within the European Union. Please refer to our Shipping Policy for more information on shipping rates, delivery times, and other relevant details.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase from Moon Madlen. If for any reason you are not happy with your order, please refer to our Returns & Exchanges Policy for instructions on how to return or exchange items.

7. Privacy and Data Protection

We are committed to protecting your privacy and personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.

8. Intellectual Property

All content on our website, including but not limited to text, images, logos, and graphics, is the property of Moon Madlen SRL and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Romania. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Romania.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically for any updates.

If you have any questions or concerns about these Terms, please contact us at contact@madlen.ro

Thank you for shopping with Moon Madlen!