Privacy Policy

1. Introduction

Moon Madlen SRL ("Moon Madlen," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us. By accessing our website and/or providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal information from you when you visit our website, register an account, place an order, subscribe to our newsletter, or engage with us on social media platforms. The types of personal information we may collect include but are not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

We may also automatically collect certain information about your device and browsing activity using cookies and similar tracking technologies. This information may include your IP address, browser type, operating system, and website usage patterns.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, account, or inquiries
  • To send you marketing communications, promotions, and newsletters (you may opt-out at any time)
  • To improve our website, products, and services
  • To prevent fraud and enhance the security of our website
  • To comply with legal obligations

4. How We Share Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or delivering marketing communications. We may also share your information with law enforcement authorities or other third parties when required by law or to protect our rights, property, or safety.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You may also choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails. Please note that certain essential communications, such as order confirmations and account notifications, may still be sent to you even if you opt-out of marketing communications.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you believe that we may have collected information from a child under the age of 16, please contact us immediately.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@madlen.ro.

Thank you for trusting Moon Madlen with your personal information!